Terms & Conditions
Effective Date: [19-06-2025]
Website: https://www.ziffle.in
Welcome to Ziffle! These Terms & Conditions ("Terms") govern your access to and use of our website and services. By using our site or making a purchase, you agree to these Terms. If you do not agree, please don’t use our site.
1. About Ziffle
Ziffle is an e-commerce brand offering cute, useful, and trendy products across categories like home décor, kitchen tools, organizers, stationery, and more — curated for Gen Z shoppers in India.
2. Eligibility
You must be at least 13 years old to use our site. By using our services, you confirm that you meet this age requirement and are legally able to enter into a contract.
3. Product Information
We try our best to display products accurately, but:
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Colors may slightly vary due to screen settings.
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Product descriptions and images are for general reference.
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We reserve the right to modify or discontinue products at any time without notice.
4. Orders & Payments
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All prices are listed in INR (₹).
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We accept secure payments via UPI, Credit/Debit Cards, Net Banking, and COD (if available).
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Orders are confirmed only after successful payment.
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We reserve the right to cancel orders due to stock issues, pricing errors, or suspected fraud. You’ll be notified in such cases.
5. Shipping
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Orders are shipped across India via trusted courier partners.
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Standard delivery time is 3–7 business days, depending on location.
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You’ll receive a tracking link once your order is shipped.
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We are not responsible for delays due to unforeseen circumstances (e.g., weather, courier issues, or strikes).
(Full details in our Shipping Policy)
6. Returns & Refunds
We accept returns within 7 days of delivery for eligible products.
Products must be:
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Unused and in original condition
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In original packaging with all tags
Some items (like hygiene products or personalized items) may not be eligible for return.
Refunds will be issued after quality checks. (Refer to our Return Policy for details.)
7. User Accounts
If you create an account:
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Keep your login info secure.
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You’re responsible for all activity under your account.
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We reserve the right to suspend or terminate your account if we suspect misuse.
8. Intellectual Property
All content on our site — including logos, images, product names, graphics, and text — is the intellectual property of Ziffle or its partners. You may not copy, reproduce, or use it without written permission.
9. Limitation of Liability
Ziffle is not liable for:
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Any indirect, incidental, or consequential damages from using our website
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Any loss due to unauthorized access or delays in shipping or service
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Any third-party services linked on our site
10. User Conduct
By using our website, you agree not to:
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Use it for any unlawful purpose
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Post misleading, offensive, or harmful content
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Attempt to hack, spam, or damage the site
11. Governing Law
These Terms are governed by the laws of India. Any disputes will be handled under the jurisdiction of courts in [Your City, India].
(You can fill in your actual business city here, e.g., Delhi, Mumbai.)
12. Changes to Terms
We may update these Terms occasionally. The latest version will always be posted on our website. Continued use of our site means you accept any revised Terms.
13. Contact Us
For questions or support:
📧 Email: teamziffle@gmail.com
📍 Business Name: Ziffle